34000 Of Customers Bank Details On Stolen Boots Backup Tape
Personal details of thousands of customers of Boots Dental Plan (including Boots UK Limited and Medisure) have been stolen after a courier car was broken into in Bristol. The high street chemist chain has today admitted losing 27,000 customer records and 7,000 employees details. The information included bank account details, as well as names and addresses. The officials claimed it was “highly unlikely” these could be accessed.
Boots and Medisure, who administer the plan for the company, said all customers had been informed. Boots said in a statement: “We would like to reassure our Boots Dental Plan customers that because of the type of data tape that was stolen and the way the information was stored it is highly unlikely that any personal data could be accessed or misused.”
The tapes were taken from the car of a subcontracted data security company in Bristol on 3 April, 2008. The data is described as “technically complicated” and only accessible with specialist IT equipment and software. Boots declined to name the courier company.
Medisure added the information was not stored on standard software or CDs and could not be used on any home-style PC or laptop. Medisure did not say whether the data was encrypted.
“Reviewing this incident closely with the Police, they consider this to be an opportunist theft rather than a planned operation,” Medisure said in the letter. Avon and Somerset Police said they were investigating the theft from a car on St Thomas Street.
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