Heinemann-Raintree Reports a Year And A Half Old Breach in Their E-commerce Website
Heinemann-Raintree, publishers of PreK-Secondary nonfiction books for the library and classroom, maintains websites where customers can purchase products online. In January 2007, an unauthorized person was able to obtain access to the database that contains the product information used by the Heunemann-Raintree websites. Heinemann-Raintree informed their customers about this breach in a letter sent in July 15, 2008, signed by Graham Shaw, the President of the company. Affected sites are www.heinemanraintree.com, www.heinemannlibrary.com, and www.heinemannclassroom.com.
The breach allowed to view information appearing on the websites, including information provided by customers who bought Heinemann-Raintree products on the sites. As a result, some person may have been able to view customers’ names, billing and shipping addresses, payment methods, and credit-card numbers.
When the company learned of this unauthorized access, they immediately discontinued operation of the websites, on a temporary basis, and corrected the problem that was allowing the unauthorized access. The websites are now secure and up and running.
As a result of this unauthorized access, it is possible that customers credit card information could be misused, although at this time we have seen no evidence that this has occurred. Credit card processor has been notified of this incident.
Heinemann-Raintree also recommends that affected customers contact their credit card issuer and arrange a new credit card. For questions about this incident, Heinemann-Raintree offers to contact Customer Service Center at (888) 454-2279.
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